Know What’s in Your Water at No Cost
At TR Miller Heating, Cooling, Plumbing and Electrical we know your home’s water affects your health, your plumbing, and your appliances. However, the water quality varies greatly in Plainfield and the surrounding areas, and most homeowners have no idea what’s flowing from their taps. That’s why we’re offering free in-home water quality tests. We’ll send a plumber to your home to perform a professional water quality and hardness test, explain the results in plain English, and show you simple options to improve your water.
What We Test During Your Free Visit
Our in-home test checks for the most common water issues found in local homes, including:
- Water hardness (calcium & mineral buildup)
- Chlorine levels
- Sediment & particulates
- pH balance
- Taste, odor, and clarity concerns
You’ll see the results in real time and learn how your water compares to recommended standards. Poor water quality can cause more problems than you think. If you’re experiencing any of the following, your water could be the cause.
- Dry skin and dull hair
- Scale buildup on fixtures and appliances
- Shortened lifespan of water heaters & plumbing
- Bad taste or unpleasant odors
- Soap that doesn’t lather properly
What to Expect From Your Appointment
✔ A friendly, experienced plumber arrives at your home
✔ On-site water testing (no wait, no guesswork)
✔ Clear explanation of your results
✔ Personalized options to improve your water
✔ Zero pressure to buy anything
If your water is already in great shape, we’ll tell you that too.
Options to Improve Your Water
Every home is unique, and TR Miller can offer solutions that match your needs:
- Whole-home water softeners
- Water filtration systems
- Drinking water purification options
- Reverse-osmosis
- Scale-reduction and appliance protection solutions
Why Homeowners Trust Us
Plainfield, IL area residents have relied on TR Miller Heating, Cooling, Plumbing & Electrical for their home services needs since 2008. When you have a water quality issue, our professional plumbing team will help you diagnose the issue. Your time is valuable, so our team will arrive promptly and get your water quality problems figured out in no time. Your family’s comfort is our priority. Give us a call today!
- Honest, upfront explanations
- Solutions tailored to your home, not one-size-fits-all
- Local experts who know area water conditions
Our Trusted Partner in Home Water Quality: Kinetico
TR Miller Heating, Cooling, Plumbing & Electrical is proud to partner with Kinetico for the pinnacle of innovation and convenience in home water quality. We support Kinetico’s water treatment mission because access to clean, dependable water is fundamental to people’s lives. Every day, our teams are working to enable people and communities to thrive through the power of clean, safe water – protecting what matters most to you. Best of all, Kinetico’s products are precision-engineered to be customized to perfectly fit every homeowner’s specific water needs.
Improve Your Water. And Everything Your Water Touches.
Kinetico is proud to offer innovative solutions to prevent those situations and keep your home’s drinking water safe, great-tasting, and refreshing for everyday use. Because when your water is better, so many other things become better too!
Ideal for Reducing Your Home’s Water Hardness:
- Preserves That Fresh Water Taste – hard water can carry a distinct taste that can be chalky or slightly bitter and often throws off the flavor of coffee and tea. Kinetico products let you enjoy crisp, clean water everyday.
- Eliminates Stubborn Scale Buildup – Kinetico products dissolve and prevent hard white calcium crust that destroys faucets, showerheads, and glass shower doors.
- Boosts Appliance Lifespan – Protects water heaters, dishwashers, and washing machines to keep them running longer and more efficiently.
- Protects Plumbing & Piping – Prolongs the lifespan for plumbing systems by reducing pipe clogging and water flow restriction before it becomes a problem, saving you from costly long-term plumbing repairs.
Impressive Product Warranties to Keep Chicagoland Homeowners Covered:
- Coverage That Lasts – Kinetico products are available with up to an industry-leading 10-year coverage on major components, easily outlasting standard retail warranties from other companies.
- Transferable Protection – Adds verified property value to your home because warranties can be fully transferred to the next homeowner if you sell.
- Dependable Support from TR Miller – Your home is in good hands with local technicians who know your local water profile.
Providing the best plumbing services to homeowners in the Greater Chicago area. Proudly serving these cities and surrounding areas:
TruCare+ Membership for Plumbing
Broken plumbing is always easier to handle with the right plan in place. Our TruCare+ membership includes an annual 70-point plumbing inspection, 10% off plumbing repairs, and 5% off select plumbing equipment installation, along with priority scheduling and our same-day service guarantee when you book before noon. TruCare, our other plan, provides discounts for just HVAC repairs, tune-ups, and installations. Ask us which plan matches the work you expect to need.
Frequently Asked Questions
Q: What does TR Miller’s free in-home water quality test include?
A: TR Miller’s free in-home water quality test covers five key areas of residential water quality: water hardness (calcium and mineral buildup), chlorine levels, sediment and particulates, pH balance, and taste, odor, and clarity concerns. A TR Miller plumber performs the test on-site at your home, explains the results in plain English as they come in, and shows you how your water compares to recommended standards — all at no cost and with zero obligation to purchase anything. If your water is already in great shape, we’ll tell you that too.
Q: Is TR Miller’s water quality test really free?
A: Yes — completely free, with no hidden fees and no obligation to buy anything. TR Miller sends a professional plumber to your home to perform the full water quality test at no charge. You’ll see your results in real time, receive a clear explanation of what they mean, and if your water shows any concerns, we’ll walk you through simple options to address them. There is zero pressure to purchase any product or service. Our goal is to give you accurate information about your home’s water so you can make an informed decision.
Q: How hard is the water in the western Chicago suburbs?
A: Water hardness is one of the most common water quality concerns TR Miller encounters across the western Chicago suburbs. The region’s water supply carries significant calcium and mineral content — conditions that leave scale deposits on fixtures and appliances, reduce the effectiveness of soaps and detergents, dry out skin and hair, and accelerate wear on water heaters, dishwashers, and washing machines. Many homeowners in the area don’t realize their water hardness is above recommended levels until a TR Miller plumber tests it on-site and shows them the results in real time. A free water quality test is the fastest way to know exactly where your home’s water stands.
Q: What are the signs that my home may have a water quality problem?
A: Common signs that your home’s water quality may need attention include: dry skin and dull hair after showering; white or chalky scale buildup on faucets, showerheads, and appliances; soap that doesn’t lather properly or leaves residue; bad taste or unpleasant odors from tap water; cloudy or discolored water; and shortened lifespan of water heaters and plumbing fixtures. These symptoms are frequently caused by high water hardness, elevated chlorine levels, sediment, or pH imbalance — all of which TR Miller tests for during a free in-home water quality assessment.
Q: How does hard water affect my water heater and plumbing?
A: Hard water is one of the leading causes of premature water heater failure and plumbing wear in the western Chicago suburbs. Calcium and mineral deposits accumulate inside water heater tanks and on heating elements over time — reducing heating efficiency, increasing energy costs, and shortening the equipment’s service life. The same mineral buildup coats the interior of pipes, reducing flow capacity and increasing pressure on joints and fittings. TR Miller’s free water quality test measures your water’s hardness level and shows you exactly how it compares to the threshold where appliance and plumbing damage becomes a real concern. Addressing hard water through a whole-home water softener is one of the most cost-effective ways to extend the life of your home’s plumbing systems and appliances.
Q: What water quality solutions does TR Miller offer if my water test shows a problem?
A: If your free water quality test reveals concerns, TR Miller offers a range of solutions tailored to the specific issue identified — with zero pressure to choose any of them. Options include whole-home water softeners for hard water and mineral buildup, whole-home water filtration systems for sediment and particulates, drinking water purification systems for taste and odor concerns, reverse osmosis systems for comprehensive contaminant reduction, and scale-reduction and appliance protection solutions for homes with significant hardness issues. Your TR Miller plumber will explain which options are most relevant to your specific test results and provide upfront pricing so you have a complete picture before making any decision.
Q: What is a whole-home water softener and does TR Miller install them?
A: Yes. A whole-home water softener is a system installed at the point where water enters your home that removes calcium and magnesium ions — the primary cause of hard water — through an ion exchange process. Softened water produces better soap lather, reduces scale buildup on fixtures and appliances, is gentler on skin and hair, and meaningfully extends the service life of water heaters, dishwashers, and washing machines. TR Miller installs whole-home water softeners for homeowners across the western Chicago suburbs whose free water quality test confirms elevated hardness levels. Installation includes a full assessment of your home’s water usage and pipe configuration to ensure the correctly sized system is recommended.
Q: What is reverse osmosis and is it right for my home?
A: Reverse osmosis (RO) is a drinking water purification process that forces water through a semi-permeable membrane, removing a wide range of contaminants including dissolved minerals, chlorine, sediment, and certain heavy metals — producing clean, great-tasting drinking water at the point of use, typically under the kitchen sink. Reverse osmosis systems are particularly well-suited for homeowners whose water quality test shows taste, odor, or clarity concerns that a whole-home filtration system alone may not fully address. TR Miller installs reverse osmosis drinking water systems as a standalone solution or alongside a whole-home water softener for comprehensive water quality improvement. Your TR Miller plumber can advise on whether RO is the right fit based on your specific test results.
Q: How long does the free in-home water quality test take?
A: TR Miller’s free in-home water quality test is designed to be thorough but efficient — typically completed within 30-45 minutes. A TR Miller plumber arrives at your home, collects water samples from your tap, performs the on-site tests covering hardness, chlorine, sediment, pH, and taste and odor concerns, and walks you through the results in real time as they come in. If your results show any areas of concern, your plumber will explain simple options to address them with no pressure to make any decisions on the spot. Schedule your free test online or by calling (815) 912-0028.
Q: Does TR Miller offer TruCare member benefits for water quality testing and treatment?
A: TR Miller’s TruCare and TruCare+ membership plans include same-day service guarantees across all TR Miller services — including plumbing and water quality solutions — when you book before noon. TruCare members also receive priority scheduling and exclusive member pricing, and TruCare+ offers access to TR Miller’s full range of water treatment installation services including water softeners, filtration systems, and reverse osmosis. If your free water quality test reveals concerns that need to be addressed, TruCare membership ensures you get the fastest possible response for any follow-up service. Call us today to schedule your free water quality test or to learn more about TruCare membership benefits.