Award reflects company’s consistently high level of customer service
For Immediate Release…Plainfield, IL; March 18, 2018 – TR Miller Heating & Cooling is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.
“The service providers that receive our Angie’s List Super Service Award have demonstrated the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros have provided top-notch service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”
Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.
Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.
For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.
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TR Miller Heating & Cooling is a family owned 3rd generation HVAC company committed to keeping Chicagoland area homes safe and comfortable all year long. We believe our customers deserve the best quality indoor comfort services possible and we take pride in being the name so many of our friends and neighbors know they can count on.
We’ve proven our commitment to excellent customer care and high quality workmanship through the number of happy customers and awards we’ve received. We have been honored with recent awards including the Customer Care Excellence Award, Angie’s List Super Service Award, and we’ve also been ranked as the American Standard Dealer of the Year.
Contact:
TR Miller Heating & Cooling
11917 S. Aero Dr.
Plainfield, IL 60585
Telephone: (815) 265-6129
Hours of Operation
Sunday : Closed
Monday : 7:00 am – 5:00 pm
Tuesday : 7:00 am – 5:00 pm
Wednesday : 7:00 am – 5:00 pm
Thursday : 7:00 am – 5:00 pm
Friday : 7:00 am – 5:00 pm
Saturday : 7:00 am – 12:00 pm
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Brian Sloan is the President of TR Miller Heating, Cooling, Plumbing & Electrical, one of the western Chicago suburbs' leading family owned home service companies, serving homeowners across more than 80 communities throughout Will, Kendall, DuPage, Kane, and Cook counties.
TR Miller is more than a business to Brian, it's a family legacy. The company was founded by his father, Tim Miller, and Brian and his brother Jim have played an important role in growing the business from a small local operation into a full service residential HVAC, plumbing, and electrical company serving homeowners throughout the greater Chicagoland area.
Brian's perspective on the home services industry comes from firsthand experience. Before taking on leadership responsibilities, he worked in the field as an HVAC Service Technician and Fabrication Technician, diagnosing heating and cooling systems, assembling custom HVAC components, and supporting residential installations throughout the western suburbs.
That hands on foundation continues to influence the way Brian leads TR Miller today. He understands both the work taking place inside a customer's home and the systems, training, and support required behind the scenes to consistently deliver a great customer experience.
Over the course of his career at TR Miller, Brian has worked across nearly every major area of the business, including operations, marketing, sales, job coordination, customer service, finance, and leadership. Today, as President, he is responsible for the overall strategy, growth, culture, and performance of the organization.
That breadth of experience across both the technical and business sides of home services has helped shape how TR Miller operates: combining the systems and accountability of a professionally run organization with the care, responsiveness, and personal connection of a family business.
Brian's philosophy is straightforward, make home services convenient and reliable while giving homeowners the information they need to make the best decisions for their homes and families. That means educating customers, providing clear options and upfront pricing, and making sure homeowners understand both what was found and why a repair or replacement may be recommended.
Under Brian's leadership, TR Miller has expanded beyond HVAC into plumbing and electrical services, grown across multiple locations, invested heavily in technical and leadership development, and been recognized seven times on the Inc. 5000 list of America's fastest growing privately held companies.
Credentials & Affiliations:
- President, TR Miller Heating, Cooling, Plumbing & Electrical
- Membership Officer, YPO Chicagoland
- Board Member, Nexstar Network
- Former Vice Chair, Board of Directors, Plainfield Shorewood Area Chamber of Commerce
- Associate's Degree, Waubonsee Community College
- Former HVAC Service Technician & Fabrication Technician, TR Miller
